Rapid
Every new lead called within 10 minutes.
Onshore team, local callers, local accents. Qualified, booked and logged straight into your CRM.
Rapid is the speed-to-lead service from Meson Agency.
What happens when nobody calls back?
Your odds of losing them, the longer nobody calls.
- 7× harder to qualify if you wait until the second hour
- 60× harder to qualify if you wait a day
- 10× harder to even reach them by the end of the first hour
- 23% of companies never called back at all
Teal wedge marks the Rapid 10-minute window, our commitment, not a study result. Red is the hour running out.
How Rapid works
- Step 01
The enquiry lands
A new enquiry reaches us the moment it’s created. No forwarding, no copying and pasting.
- Website forms, realestate.com.au and Domain, Facebook and Instagram lead ads
- Straight from your CRM, or by webhook or API
- Overnight and weekend enquiries queue for first thing the next business day
- Step 02
Called within 10 minutes
A real caller rings them within ten minutes, in your agency’s name, using your script.
- Australian callers, in our South Yarra office
- Monday to Friday, 9:00am–5:30pm AEST
- Multiple attempts, not one and done
- Step 03
Qualified, or filtered out
Genuine prospects go forward with full notes; timewasters are filtered out before they reach your agent.
- Buying, selling, or both, and the timeframe
- Whether they’ve had an appraisal
- What they’re actually looking for, in their words
- Step 04
Appointment booked and confirmed
Appraisals and inspections are booked into the diary, and a confirmation SMS goes out automatically.
- Booked straight into your agent’s calendar
- Automatic confirmation SMS so fewer appointments go missing
- Your agent gets the full context before they arrive
- Step 05
Everything lands in your CRM
Every call, outcome and note is written back to your CRM. Nothing lives in our system only.
- Call outcomes, notes and next steps logged against the contact
- Recording and transcript attached
- Nothing to re-key, nothing to export
- Step 06
Follow-up keeps running
Anyone who doesn’t answer, or isn’t ready yet, rolls into a follow-up campaign.
- Tailored to your campaign: as many touches as it takes
- Calls and SMS, sequenced automatically
- They come back to you, not to whoever rings next year
ST Inside the 10-minute window
- Intent
- Selling
- Timeframe
- 3–6 months
- Appraisal
- Not yet
- Suburb
- Brighton East
Callers let people know the call is recorded, in line with consumer laws.
Sam: “Downsizing once the youngest finishes school. We’d want a price guide first.”
API - Contact updated09:29
- Call outcome and notes logged09:29
- Recording and transcript attached09:29
- Appraisal added to agent calendar09:29
- Call · attempt 1 Today
- Call · attempt 2 Tomorrow
- SMS · check-in Next week
- Call · market update Next month
Your agent gets a qualified prospect, a booked appointment and a full record, without anyone in your office touching the phone.
Why it matters
Call inside the hour and a lead is 7× more likely to qualify. 1
We call inside ten minutes. Here’s what that gets you.
- 10 min Called within 10 minutes A real Australian caller rings every weekday enquiry inside the window, while the listing is still open in front of them.
- Booked Qualified and booked in Intent, timeframe, appraisal history. Genuine prospects go straight into the diary with a confirmation SMS.
- Logged In your CRM, or filtered out Every call and note written back, with the recording where the campaign uses one. Timewasters disqualified before they cost your agent an afternoon.
- Yours Your brand, every time The call comes from your agency’s name, on your script. The buyer remembers who rang first.
1 Oldroyd (MIT Sloan), Elkington, Lead Response Management Study, 2007. Their data, not ours. Source ↗
After the first call
What happens if they don’t answer?
They’re enrolled in an outbound nurture campaign. A real caller tries again, an SMS follows, and the sequence keeps going until they pick up, book, or tell us to stop. Nothing is marked dead after one attempt.
No answer
The first call goes unanswered. Nothing is written off; the lead is enrolled in nurture straight away.
Nurture campaign
Repeat calls by a real person, SMS after each miss, timed and logged automatically. Tailored to your campaign: as many touches as it takes.
They answer
Qualified or disqualified, appraisal booked, confirmation SMS sent. Back to your agent.
They say stop
Opt-out honoured immediately and recorded in your CRM. No more contact.
Either way the lead comes back to you, not to whoever rings next year.
Book a callWorks inside your CRM
A two-way integration is built during setup. Before we dial, we pull your contacts and history, filter the segment and honour every suppression.
After every conversation the record is updated: notes, tags, deal stage and booked meeting, assigned to the right rep. Your CRM stays the single source of truth.
Official partner 
Also integrated 
Salesforce, Zoho, Agentbox and most others via API
The team behind the call
South Yarra, Melbourne
Direct employees. One floor. Monitored live.
Hired, trained and coached by Meson. Team leaders and QC managers sit beside the callers. No contractors, no offshore, no work from home.
Business hours AESTClients welcome on site
Founder
John Angelopoulos
Former luxury real estate agent. Started Meson in 2019 to give clients a local team that sounds like their own.
- Founded
- 2019
- Calls in FY26
- 2.1M+
- Agencies, FY26
- 164
Questions agencies ask
How fast do you actually call a new enquiry?
What happens to enquiries that come in at night or on the weekend?
Do your callers say they’re from Meson or from our agency?
What happens to a lead who isn’t ready to sell yet?
Can I listen to the calls?
Which CRMs do you work with?
How quickly can we start?
What if our enquiry volume spikes during a campaign?
Is this an AI bot?
Where are your callers based?
Let’s close your leads.
Tell us about the business. We reply within one business day with a time for a 15-minute call.